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In this exercise you will produce a single list of updates to customers' Cable TV packages. Customers can update their packages both through a Customer Care customer care system and in shops. You will bring all these updates together into a single list.
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For this exercise you need two files from the zip file you downloaded in 2 Using Excel Templates, step 5.
containing The files contain updates from the two sources (Customer Care, and Shop).
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: the customer care service and the shop.
<path>\train\inputData\ChannelPackages\CustomerCareUpdates\CustomerCareUpdates.txtShopUpdates.txt
A file containing details of shop updates can be found in the input files, at:<path>\train\inputData\ChannelPackages\ShopUpdates\ShopUpdates.txt
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