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- First you need to create a form that will be used to take values from the user – in CenterView PhixFlow terms, this is known as a Form View:
- Open the configuration form for the stream Wisteria Books Return Requests
- Add a view:
- Name: Enter Refusal Comment
- Stream View Attributes: HandlingComments
- In the list of Stream View Attributes double-click on HandlingComments
- Set Width on Form to 300; Height On Form to 300
- Tick Multiline on Form
Press
The setting Multiline on Form determines the result of pressing the enter key when entering values into a CenterView PhixFlow form view. With this setting on, while the user is editing this field, the enter key will put a link break into the value being entered. While the user is in any other part of the form (except for another multiline field) pressing the enter key commits the action – the equivalent of pressing the button.
- Go to the Advanced tab
- Tick Form View
- Press to save your changes
- Open the configuration form for the action Refuse Return that you created during the previous exercise
- Set Form View to Enter Refusal Comment
- Go to the Item Updates tab
- Add an additional attribute:
- Press - Show the list of Attributes
- Drag in the attribute HandlingComments
- You will see that this is auto-populated with the expression _prompt.HandlingComments – leave this as it is, since this is the expression you need
- Press in the main action form to save your changes
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