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The password reset mechanism allows you to reset your password if you have forgotten it. This only works for local users.

Form: Password Reset Request

If a local user has forgotten their PhixFlow Password, they can use this form to request a password reset.

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Also note that in order for a successful password request to occur the entered username must be valid, the user must have a valid email address for the request to be sent too and the user must have also correctly configured all 3 security questions and answers. If all these conditions are met, then the password request is issued by sending an email to the requested users email address. The email will contain an embedded link which the user must click to continue with the password reset process.

Form: Password Reset Request

The following fields are configured:

Enter your login name:

FieldDescription
UsernameLogin NameThe PhixFlow username of the user that requires the password reset.

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Form: Password Reset

To complete a successful password reset, a user must select and answer a specific security question.

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If the security question is answered correctly and the new password/confirmation password entered match and agree with the corresponding password strength conditions of the underlying password policy, then the users password is successfully reset/changed.

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The following fields are configured:

FieldDescription
Select QuestionA combo box containing 3 Select a security question previously set up by the user.
AnswerThe answer to the selected question.
New PasswordThe new password which the user wants to set.
Confirm PasswordConfirmation of the new password which the user wants to set.

Form Icons

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See Also