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  1. Go to System Configuration, press the 'Admin' button in the top right hand corner and select System Configuration' from the menu.
  2. The System Configuration form will open. Click on the 'Advanced' tab.
  3. Tick the 'Allow Reset Configuration' checkbox field and save the form, applying changes. This will allow the Administrator access to complete a reset within the next 5 minutes. If this period expires, this access will need to be set again.

Reset Configuration

  1. Press the 'Admin' button in the top right hand corner and select 'Reset Configuration'. 
  2. After allowing permission If permission has not yet been set to Reset Configuration in the 'System Configuration'Press 'Admin' button in the stop right hand corner and select 'Reset Configuration'or the 5 minutes window period has expired, a warning message will appear 'Please contact your System Administrator. Reset Configuration is not currently permitted. Click 'OK'. Permission to reset will need to be set again.
  3. If the Administrator has permission a 'WARNING RESET CONFIGURATION' dialog will be displayed.
  4. Please tick to confirm that you agree to delete all configuration data in the PhixFlow instance.
  5. Enter your user password and click OK.
  6. A final prompt dialog will open. 'This Operation will delete all configuration data in this PhixFlow instance' with option buttons 'Delete All Configuration' or 'Cancel'.
  7. Click 'Cancel' to stop this request or Click 'Delete All Configuration' do a configuration reset. After this action the Configuration Reset can not be stopped, all configuration data will be deleted.