PhixFlow Help

Remote Access for Support

Owned by Andrew Stoddart
Last updated: Oct 06, 2016 by Andy Humphries
1 min read

The PhixFlow support team requires secure remote access to the PhixFlow server to carry out PhixFlow software installation and support. Ideally remote access will be provided via a site-to-site VPN over an IPSEC tunnel. Symmetric bandwidth should be at least 1 Mbps.

Port Configuration

Remote support will need access to the following services:

  • Command sessions on the PhixFlow server
  • File transfer to and from the PhixFlow server
  • Ability to query the PhixFlow database over the VPN connection
  • HTTP and HTTPS sessions over the VPN connection to the PhixFlow server

At a minimum the following ports should be configured for access over the VPN:

  • 22 for ssh
  • 1521 for Oracle (or the configured port if a non-default port is being used)
  • 1433 for SQL Server (or the configured port if a non-default port is being used)
  • 3306 for MySQL (or the configured port if a non-default port is being used)
  • the port used for the live instance of Tomcat running PhixFlow, e.g. 8081
  • the ports used for any test instances of Tomcat running PhixFlow, e.g. 8082

Please let us know if we could improve this page feedback@phixflow.com