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This page is for any PhixFlow user who needs to check or update their user account details.

Overview

To open the User Details window, click the 

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 icon in the bottom right of the PhixFlow window. The  window has three tabs:

  • Details: your user account details
  • User Groups: the list of user groups to which you belong. Contact your PhixFlow administrator to change your user groups. 
  • Security Questions: The security questions and answers that you have configured.

User Groups Tab

This tab lists the user groups and any external login groups to which you belong. These groups control the PhixFlow features and data to which you have access.

...

  • This tab is available if you have a specific (local) login for PhixFlow. If you have a single login that works for multiple applications (single sign-on), you do not have any security questions for PhixFlow.

Details Tab

If need you can use these fields to enter and confirm your new password.
FieldDescription
First Name

These fields display your personal details.
If necessary, you can update these details and 

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 the changes.

Last Name
Organisation
Email Address
Phone Number
Login NameYour login name and the network domain are set by your administrator. Do not change these details.

Domain
Show the Help Tab on Startup

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 to open the Help tab on the right of the 
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 view the next time you log in. As long as this option is ticked, each time you log in, the Help tab will be opened. During a session, you can click X on the tab to close it.

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 to prevent the Help tab being opened at login.

The Help tab provides a link to the PhixFlow help pages and Training Courses. 

Password

When you

want to update your password,

enter a new password with at least 6 characters. 

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Alternatively, you can reset your password from the login screen; see Password Reset. 

User Groups Tab

This tab lists the user groups and any external login groups to which you belong.

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These groups control the PhixFlow features and data to which you have access.

To change the user groups or external login groups to which you belong, contact your PhixFlow administrator.

Security Questions Tab

You administrator can set up rules about how long passwords can remain valid; see Password Policy. Depending on the policy, when you reset a password you may be prompted for answers to security questions. Use the Security Questions tab to set up to 3 possible questions and the answers.

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Click 

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 to save your answers. 

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Note

We recommend you set questions and answers that you have never used for any other system.The questions are saved to your PhixFlow user account, which can be seen by administrators. Only use questions and answers that you have never used for any other system. This means administrators can see your questions. Answers are encrypted and only ever appear as a line of dots. Once they are set, you will not be able to see them again. Administrators cannot see your answers.

Export Password Tab

The options on this tab relate to files that PhixFlow is configured to exportexported configuration zip files.

To ensure data security, PhixFlow always encrypts any files that it exportscan encrypt exported configuration zip files. PhixFlow saves the zip files to a specific the download area . PhixFlow and deletes files them after a time period.

Your administrator sets the:

If you download any of these files, you need a password to de-encrypt and open the file; see Configuring the Download Area. 


FieldDescription
Export Password Not Set

For encrypted files that PhixFlow has saved to the download area,user accounts with an empty Export Password, use this tick box to distinguish between passwords set as blank, or passwords not yet set.

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 indicates you have or your administrator has not set a password. 

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 indicates you do not have a passwordor your administrator has set a password, even if the password field is left empty.

Export Password

Available when you have an export password. 

This field displays the password you can use to open encrypted files that PhixFlow has saved to the download area

This field is available when Export Password Not Set is not ticked.

Your export password is encrypted and is displayed as a line of dots. To update your password, enter a new password with at least 6 characters. 

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.

When you download an exported configuration, the zip file is encrypted and this password is associated with it. You must specify the same password when you import the file to another PhixFlow instance; see Using the Download Area.


Note

You cannot de-encrypt zip files to view their contents.