This page is for any PhixFlow user who needs to check or update their user account details.

Overview

To open the User Details window, click the User Details icon in the bottom right of the PhixFlow window. The window has three tabs:

Details: your user account details
User Groups: the list of user groups to which you belong.
Security Questions: The security questions and answers that you have configured.
This tab is available if you have a specific (local) login for PhixFlow. If you have a single login that works for multiple applications (single sign-on), you do not have any security questions for PhixFlow.

Details Tab

Field	Description
First Name	These fields display your personal details. If necessary, you can update these details and Save the changes.
Last Name
Organisation
Email Address
Phone Number
Login Name	Your login name and the network domain are set by your administrator. Do not change these details.
Domain
Show the Help Tab on Startup	Tick to open the Help tab on the right of the Design Mode view the next time you log in. As long as this option is ticked, each time you log in, the Help tab will be opened. During a session, you can click X on the tab to close it. Untick to prevent the Help tab being opened at login. The Help tab provides a link to the PhixFlow help pages and Training Courses.
Password	When you want to update your password, enter a new password with at least 6 characters. Click Show/Hide Password to switch between displaying the password as text or dots. Alternatively, you can reset your password from the login screen; see Password Reset.

User Groups Tab

This tab lists the user groups and any external login groups to which you belong. These groups control the PhixFlow features and data to which you have access.

To change the user groups or external login groups to which you belong, contact your PhixFlow administrator.

Security Questions Tab

You administrator can set up rules about how long passwords can remain valid; see Password Policy. Depending on the policy, when you reset a password you may be prompted for answers to security questions. Use the Security Questions tab to set 3 possible questions and the answers.

For example, you could set questions such as:

the name of your first pet
the make of your previous car
your favourite food.

Click OK to save your answers. Click Show/Hide Password to switch between displaying the password as text or dots.

We recommend you set questions and answers that you have never used for any other system.The questions are saved to your PhixFlow user account. This means administrators can see your questions. Answers are encrypted and only ever appear as a line of dots. Once they are set, you will not be able to see them again. Administrators cannot see your answers.

Export Password Tab

The options on this tab relate to exported configuration zip files.

To ensure data security, PhixFlow can encrypt exported configuration zip files. PhixFlow saves the zip files to the download area and deletes them after a time; see Configuring the Download Area.

Field

Description

Export Password Not Set

For user accounts with an empty Export Password, use this tick box to distinguish between passwords set as blank, or passwords not yet set.

Tick indicates you or your administrator has not set a password.

Untick indicates you or your administrator has set a password, even if the password field is left empty.

Export Password

This field is available when Export Password Not Set is not ticked.

Your export password is encrypted and is displayed as a line of dots. To update your password, enter a new password with at least 6 characters. Click Show/Hide Password to switch between displaying the password as text or dots..

When you download an exported configuration, the zip file is encrypted and this password is associated with it. You must specify the same password when you import the file to another PhixFlow instance; see Using the Download Area.

You cannot de-encrypt zip files to view their contents.