The PhixFlow support team requires secure remote access to the PhixFlow server to carry out PhixFlow software installation and support. Ideally remote access will be provided via a site-to-site VPN over an IPSEC tunnel. Symmetric bandwidth should be at least 1 Mbps.
Port Configuration
Remote support will need access to the following services:
- Command sessions on the PhixFlow server
- File transfer to and from the PhixFlow server
- Ability to query the PhixFlow database over the VPN connection
- HTTP and HTTPS sessions over the VPN connection to the PhixFlow server
At a minimum the following ports should be configured for access over the VPN:
- 22 for ssh
- 1521 for Oracle (or the configured port if a non-default port is being used)
- 1433 for SQL Server (or the configured port if a non-default port is being used)
- 3306 for MySQL (or the configured port if a non-default port is being used)
- the port used for the live instance of Tomcat running PhixFlow, e.g. 8081
- the ports used for any test instances of Tomcat running PhixFlow, e.g. 8082