Forms: Alarm

Alarms are created by Alarm Generators which have been configured as part of an Analysis Model. Alarms are generally used to alert users to problems that need to be investigated but can also be used to indicate (positively) that there are no problems.

Introduction to alarms

Alarms can be set up in CenterView to alert users when critical conditions are detected in the underlying data.

Alarms are generated by Alarm Generators. Alarm Generators can be attached to any Stream on the modelling pane and define the conditions which cause an alarm to be raised. In order to configure a rule, you enter an expression (in exactly the same way that an attribute expression is entered for a Stream). If this expression is satisfied then the alarm is generated.

Once generated, each Alarm is displayed in a form providing the usual ticket management features e.g. raised and updated dates, ownership, status, closure reason etc. In addition, users can record notes against the alarm and attach files from external systems if these are useful in recording the cause of the alarm.

Once Alarms have been raised then they should be investigated, and if necessary, resolved using the information provided in the form. CenterView's Resolve perspective provides access to functionality supporting the investigation and resolution of Alarms. It provides the user with direct access to filterable alarm lists without needing to create a dashboard first (see 'Navigation' section below).

Once Alarms have been generated in CenterView they can be viewed a number of ways:

To view alarms generated across controls in CenterView access the Resolve perspective by pressing the Resolve button along the top of the CenterView window.
To view alarms for a specific Alarm Generator right click on it and select Show Alarms for this Alarm Generator, or select the same option from the hover menu for an Alarm Generator. This brings up the list of alarms for that Alarm Generator.
Dashboards are user defined collections of charts and filtered lists of alarms and tasks.

All of these methods open up a list of alarms. Details for an individual alarm can by opened by double-clicking on the alarm.

Form: Alarm Details

Field	Description
Alarm Id	A unique identifier for the Alarm.
Alarm Generator	The name of the Alarm Generator which defines the conditions which caused the Alarm to be created.
Owner	The name of the User or User Group currently assigned to the Alarm.
Priority	A predefined code selected from Alarm Priority Codes giving the current priority of the Alarm.
Raised	The date and time that the Alarm was initially created.
last Updated	The date and time that the Alarm was last updated.
Status	A predefined code selected from Alarm Status Codes giving the current status of the Alarm.
Closure Reason	A predefined code selected from Alarm Closure Reasons giving the reason that the Alarm was closed.
Reason for Alarm	The description of the Alarm as calculated by the Alarm Generator.
Generation Rule	The Alarm Generation Rule configured on the Alarm Generator that caused the Alarm to be created.
Notes	Any notes about the Alarm added by Users. Pressing will automatically add the logged in Users name and the current data and time to the end of the Notes field.
Files	A list of any files associated with this Alarm. See File Lists.
User Tasks	A list of any User Tasks associated with this Alarm.
External Tasks	A list of any External Tasks associated with this Alarm.
Timers	A list of any Timer Tasks associated with this Alarm.
Emails	A list of any Workflow Emails associated with this Alarm.

Form Icons

Also see standard form icons.

	Open the Alarm Generator that defines the conditions which caused the Alarm to be created.
	Drill Down to the Stream Items that caused this Alarm to be created.

Form: Alarm List

Columns

The Alarm List shows a subset of the fields defined on the Alarm Detail form above.

List Icons

The Alarm List provides the standard list icons.

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