CenterView Help

emailWorkflowTask

Forms: Email Task

If triggered, an Email Transition creates an Email Task. It allows for specified data be automatically emailed out to a list of recipients. For each Email Task, information is shown across a main Details tab, a Description tab and, optionally, across tabs with an Error Message and the Error Message Details - these appear if an error has occurred when raising the task.

Form: Email Task Details

The following fields are configured on the main form:

Field Description
Task Id Read only: the Id assigned to the workflow task.
Alarm Id Read only: the Alarm Id that generated the workflow task.
Sent Check box denoting whether the email has been sent or not.
Email From The email address that the workflow task generated email was sent from.
Email Subject The email subject of the workflow task generated email.
Recipients The recipient list of the workflow task generated email.
Created Date Read only: the date the workflow task was created.
Last Updated Read only: the date on which any of the workflow task details were last updated.
Completed Read only: the date on which the workflow task was completed (null if not completed).
Workflow Read only: The Workflow model this task belongs to.
Transition Read only: the transition that generated the workflow task.
Alarm Generator Read only: the Alarm Generator that generated the Alarm that generated the workflow task.

The following fields are displayed through a separate tab within the main Details form:

Field Description
Email Message Body message of the workflow task generated email. This is the output of the Message Expression in the Email Transition that generated this task.

Form Icons

The form provides the standard form icons as well as the following:

Resume workflow. This can be used if an error has occurred when raising this task, the underlying cause of the error has been resolved - and processing the workflow can be re-started.

Shows the Alarm Generator details that generated the workflow task alarm.

Shows the details of the alarm that generated the workflow task.

Shows the email Transition that generated the workflow task.

Shows the workflow model that generated the workflow task.

Form: Description

Description of this Email Task.

Form: User Task Error Message

This tab will only appear if there has been an error when raising the task. This can happen if, for example, there is a problem when evaluating the expression on a Workflow Transition or an Arc Guard. The tab will, in this case, contain the error message.

Form: User Task Error Message Details

This tab will only appear if there has been an error when raising the task. The tab will, in this case, contain the data being processed when the task was raised.

List: Email Task List

The Email Task list shows all email tasks that have been generated in CenterView.

The Email Task list can be ordered by pressing on the header bar of the column that you wish to sort by. To reverse the sort order, press the header bar again.

The Email Task list can be filtered using the icon. Select an existing filter from the drop down list or create a new one to filter the list.

You can open the details of an individual email task by double clicking on a row.

Columns

The Email Task List shows a subset of the fields defined on the Email Task form above.

Context Menu

By right-clicking on an task in the task list, you will bring up the context menu. In addition to standard items in this menu, from a task list you can select the option to Resume Workflow. This can be used if there has been an error when raising the task, the underlying problem has been resolved - and you want to re-start the workflow.

List Icons

The Email Task List provides the standard list icons.

See Also

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